Spend less time typing and more time hosting with Airbnb Chatbot Assistant. AI‑powered suggestions speed up replies, ensure professionalism, and enable multilingual communication.
Save hours every week, delight guests globally, and convert conversations into bookings—all with one-click AI replies.
Click “Write with Homesberg AI”—our AI reads the guest’s full message thread (context, tone, intent) and instantly generates a smart draft reply. Just review, adjust if needed, and send. By saving time on manual replies, you can focus more on guest satisfaction and property management. This feature also reduces the chance of miscommunication, providing greater consistency in messaging.
The extension automatically detects the incoming message’s language and generates your reply in your chosen language—no manual language switches, just seamless multilingual conversation. You’ll never miss an important message due to language barriers, improving response rates and global reach. It’s especially useful for properties hosting international guests.
Use the “Translate” button under any guest message to instantly view it in your preferred language. Faster and clearer than Airbnb’s built-in tool, it ensures you accurately understand every message. Hosts can confidently communicate with guests from any country, breaking down language barriers. This builds trust and helps avoid misunderstandings during the booking process.
Write your rough response, click “Edit”, and the AI converts it into a polished, professional message. It can also translate your draft between languages—e.g. from French to fluent English. Every message sounds courteous and tailored to the guest’s expectations, no matter your native language. It helps maintain a professional image and makes communication smoother for hosts worldwide.
Earn more with less effort. Automate your pricing and operations with daily AI-powered optimisation recommendations.